Our vision is to be your best and first choice partner for your complete packaging solution, exceeding your expectations and delivering you added-value every day.
Delivering our vision: 360° Commitment
At Ilapak we give you our commitment, our 360° Commitment. You want us to cover it all for you: from the first project meeting with one of our industry specialists, to maintaining your machine with one of our factory trained locally-based engineers, you expect us to think around the issues and deliver the solutions, and that is exactly what we do, from every angle, 360°.
Ilapak’s continuous innovation, world class customer service, and industry application expertise means Ilapak’s 360° Commitment adds real value to your business, every day.
ILAPAK R&D investment each year is substantial. Our development lead time is one of the shortest in the industry, and we are continually delivering a stream of industry leading technologies, focused on our customer’s needs and developed in our centers of excellence in Switzerland, Italy and USA.
ILAPAK’s service and parts support is world class. Based locally to our customers at our wholly owned parts and service center, or via one of our approved agents, our service engineers are the best in the business. Factory trained they’ll ensure your line keeps running efficiently every day. With parts readily available on the shelf, you know we’ve got it covered with our 360° commitment
ILAPAK’s Industry managers are experts in their field. They know your industry, understand your product and will give you the best long term advice as true partner that understands your needs